These policies detail how we do business, what you can expect from us, and what we expect from you. They help to ensure a smooth, seamless, and hopefully a pleasant experience.
Whether you’re simply browsing our website for information, or booking an appointment with us – our policies help you to decide and make an informed decision whether we are the right clinic for you. This includes how we handle cancellations and no-shows, what is and isn’t permitted in the clinic (e.g. inappropriate conduct, no children), how we handle certain forms of payments, and the use of our website – among other things.
To ensure your time with us is a pleasant experience, please take a moment to read over our policies. If you do not agree with them, or they are not suitable for you, although unfortunate, it may be worth giving us a miss.